Frequently asked questions
What size businesses do you deal with?
Generally speaking we like working with small businesses (less than 15 employees). We find these are the businesses where we can bring the most value to. That said our largest clients have approximately 100 staff and we do offer corporate rates for larger organisations.
What types of areas can your consulting advice cover?
Some of the more common things we deal with are;
Does this mean you will come out to our business and take care of all of our HR needs?
All of our consulting is either done via phone, email or video conference. We do not conduct site visits as part of your normal services, but we find 99% of all matters can be handled via the above methods.
Do we have to do anything at the business level?
Like any type of consulting, our role is to provide you with sound advice. We still need willing participants on the ground to implement the advice we provide. We find for most small businesses this is the Owner/Operator.
Do you provide OH&S support?
OH&S is really a seperate field and very specific to your workplace, industry and location. Laws vary significantly from state to state and by occupation, and as such we only cover generic OH&S topics in your Employee Handbook. We can provide general OH&S advice as part of your consulting, but we do not offer a comprehensive service in this regard.
How do I know if this is good value?
Don't take our word for it, feel free to make your own enquiries. You will find that if you contact any Employment Law Firm or reputable Human Resources Firm their fees for drafting a custom Employee Handbook are well in excess of our fees.
Why are you different to other consulting firms?
We run an online and lean business model that allows us to pass these savings onto our customers.
How do we accept payment?
We accept payment via Paypal for Employee Handbooks and any consulting advice you may require.
How can we contact you?
Our contact details are
Do you provide general HR consulting advice?
Yes. We provide basic support and minor changes within the first 12 months free of charge to our clients. If you require specialist HR advice or changes to your Handbook after the first 12 months our clients receive a 50% discount on our normal consulting fee of $200 per hour ($100 per hour for existing clients).
What format do you supply the Handbooks in?
We initially work with you on a digital copy of the Employee Handbook using a PDF document where you can make notes and indicate changes you require.
What if I need minor changes to my Handbook
As part of our service we allow complimentary minor changes to be made to your Handbook within the first 12 months. Any changes you require will generally be made within 48 hours and an updated PDF copy will be sent to you free of charge.
Do you provide Contracts of Employment?
Yes we provide templates for Contracts of Employment as an additional extra when purchasing your handbook.
What is the difference between an Employee Handbook and Contract of Employment?
In short, the contract of Employment clearly outlines in legal terms the rights and obligations on both parties (the employer and the employee). The terms contained within are legally enforceable by both parties.